Software Development Content Manager (JavaScript)

• We are currently seeking a highly technical Software Development Manager to join our Content team
• Clio is looking for a Software Development Manager to lead a team of technical Content Developers who design, build, and maintain data-collection pipelines that acquire legal content from the public web and partner sources, in JavaScript
• This role is essential to strengthening Clio’s legal-content moat by ensuring that acquisition systems are accurate, scalable, resilient, and aligned with product and engineering requirements
• In this role, you will oversee a team responsible for developing web crawlers and scrapers, transforming diverse content formats into structured data, and ensuring operational excellence in pipeline performance
• You will provide technical direction, build effective workflows, support project execution, and partner cross-functionally to ensure that Clio consistently delivers high-quality legal content
• Lead, mentor, and develop a team of Software Content Developers, supporting growth in technical skills, project delivery, and career progression
• Set clear expectations for quality, velocity, and operational excellence
• Provide technical guidance on crawler design, scraping strategies, data parsing, validation patterns, and error-handling approaches
• Conduct regular code reviews, facilitate technical learning, and ensure consistently high engineering standards across the team
• Ensure the team builds and maintains reliable web crawlers and scrapers using Node.js, Puppeteer, Playwright, and other modern tooling
• Guide the implementation of resilient scraping strategies, including retries, throttling, schema validation, and robust error handling
• Oversee infrastructure and operational readiness, ensuring pipelines remain performant, observable, and easy to maintain
• Partner with engineering to plan improvements to pipeline infrastructure, storage systems, and integration points
• Ensure that extracted data from HTML, JSON, XML, PDF, Word documents, images, and other formats is accurately transformed into structured schemas
• Establish standards for normalization, validation, and testing across all content development work
• Oversee automated test coverage, deterministic pipeline behaviour, and documentation of edge cases
• Lead root-cause analysis for recurring data-quality issues and drive long-term fixes

Benefits

• Specialized learning and development programs and access to an in-house performance coach
• Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
• Access to pay transparency on all of our global roles
• Company equity for applicable employees
• RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
• Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
• Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
• Parental leave options for birthing and non-birthing parents
• A $500 contribution to your child’s RESP
• Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
• Virtual and In-person Wellness Programs to support mental and physical health
• Paid time for volunteering through our Clio Gives program
• $2000 annual counseling benefit for CAD Clions

Qualifications

• 1–3 years of technical people management experience or demonstrated technical leadership (mentoring, guiding projects, establishing standards)
• Experience with parsing structured/semi-structured data (HTML, JSON, XML), and operating within relational or NoSQL data storage systems
• Deep experience with JavaScript, TypeScript, Node.js, and scraping frameworks such as Puppeteer or Playwright
• 5+ years of experience in software content acquisition engineering, data ingestion, web scraping, or a similar technical domain