Helpware Jobs in Philippines

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Information Design Manager

Why Helpware? Helpware is a fast-growing global provider of customer experience, digital solutions, and back-office services, operating under the Helpware.CX and Helpware.Tech entities. From world-class customer support to advanced AI, automation, and digital transformation services, we partner with gr ...

Customer Support Representative

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our ...

Customer Support Representative (AH)

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our ...

Implementation Project Manager

Company DescriptionHelpware partners with some of the world's most innovative brands to help them scale efficiently and sustainably. By combining AI-powered Business Process Management (BPM) with the expertise of dedicated global teams, we deliver measurable results in customer experience, technology solutio ...

Implementation Project Manager

Company Description Helpware partners with some of the world's most innovative brands to help them scale efficiently and sustainably. By combining AI-powered Business Process Management (BPM) with the expertise of dedicated global teams, we deliver measurable results in customer experience, technology ...

Customer Support Representative

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partne ...

Real Time Analyst

Position Summary Ensures passing service levels for each Operations account by engaging in real-time management of the queue. Responds to and acts as the central point of communication in all events and of circumstances impacting account performance. Specific Responsibilities <ul ...

Revenue Operations Manager

Why Helpware? is a fast-growing global provider of customer experience, digital solutions, and back-office services, operating under the Helpware.CX and Helpware.Tech entities. From world-class customer support to advanced AI, automation, and digital transformation services, we partner with growth-mind ...

Team Leader

Position Summary: The Team Leader will be responsible for managing and overseeing the activities of a team of CSRs/TSRs, ensuring that each individual performs at par with the standards set by the company and the client. Some main responsibilities are as follows: Monitors the perfor ...

Data Entry Coordinator

Position Summary: Data Entry Coordinators report to a Service Center Supervisor who will provide direction and Key Performance Indicators to measure progress and success at the individual and team levels. The ideal candidate is Detail-oriented, Customer-Centric, and Focused. A Det ...

Technical Support Representative

Technical Support Representative About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providi ...

Technical Support Representative

Technical Support Representative About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providi ...

Technical Support Representative

Technical Support Representative About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providi ...

Menu Creation

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partne ...

Product Support Administrator

Product Support Administrator About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing bes ...

Team Leader

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partne ...

Product Support Administrator

Product Support AdministratorAbout Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providi ...

Complaints Officer

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partne ...

Commercial Enablement Manager

Role Overview The Commercial Enablement Manager plays a central role in strengthening revenue effectiveness across the organization. This role connects Sales, Marketing, Product, and Operations by ensuring revenue teams are equipped with clear messaging, high-impact sales assets, practical enable ...

Commercial Enablement Manager

Role Overview The Commercial Enablement Manager plays a central role in strengthening revenue effectiveness across the organization. This role connects Sales, Marketing, Product, and Operations by ensuring revenue teams are equipped with clear messaging, high-impact sales assets, practical enableme ...

Onboarding Specialist

Job description: Position Summary: The Onboarding Specialist guides new customers through their first 90 days, handling account setup, data imports, hardware configuration, and product training. They manage customer communication across multiple channels, track onboarding progress in HubSpot, an ...

Chargeback Analytics & Systems Specialist

A dynamic company in Cebu City is seeking a Chargeback Analyst to manage chargeback processes and ensure compliance with contractual terms. The role requires collaboration with cross-functional teams to identify improvements and provide data-driven insights. Ideal candidates will possess a Bachelor’s degree, int ...

Chargeback Analyst

Position Summary The Chargeback Analyst plays a critical role in managing and streamlining chargeback and tracing processes. This position involves ensuring accurate and efficient handling of distributor chargebacks and compliance with contractual terms. The Chargeback Analyst works closely with ...

Customer Support Specialist — First Contact Excellence

A customer support firm in Cebu City is looking for a full-time Customer Support Representative. The role requires excellent verbal and written communication skills in English, with at least six months of CSR experience. Responsibilities include providing support to customers via email and chat, documenting inte ...

Revenue Operations Manager

We’rehiring a Revenue Operations Lead to drive process excellence, CRM optimization, and cross-functional alignment across Sales, Marketing, and Delivery.You’llturn data into action, tools into growth, and systems into scalable engines. Thisis a key role for someone who loves operations, thrives in ...

Revenue Ops Lead: Data Driven Growth & CRM Mastery

A leading operations firm in Metro Manila is looking for a Revenue Operations Lead to optimize CRM processes and enhance operational efficiency across teams. In this key role, you'll leverage your 5+ years of HubSpot experience to streamline revenue operations and drive collaboration among Sales, Marketing, and ...

Revenue Ops Lead: CRM, Pipelines & Growth Architect

A growing technology services firm in the Philippines is seeking a Revenue Operations Lead to drive CRM optimization and enhance revenue processes. In this crucial role, you will manage HubSpot configurations, automate manual efforts, and facilitate collaboration across Sales, Marketing, and Delivery teams. Your ...

Revenue Operations Manager

Role Overview We’re hiring a Revenue Operations Lead to drive process excellence, CRM optimization, and cross‑functional alignment across Sales, Marketing, and Delivery. You’ll turn data into action, tools into growth, and systems into scalable engines. This is a key role for someone who ...

Cash Flow & Vendor Finance Specialist

A financial services firm in Cebu City is seeking a Finance Officer to manage cash flow, monitor accounts payable, and oversee procurement. The ideal candidate will have a Bachelor's degree in Accounting or Finance, strong analytical and communication skills, and proficiency in accounting software and Excel. Thi ...

Customer Experience & Order Management Analyst

A customer service solutions provider is hiring a Customer Service Analyst in Cebu City, Philippines. This role focuses on providing exceptional service, managing orders, and using data management skills to support the internal sales team. The ideal candidate will have at least 3 years of order management experi ...

Customer Service Analyst

Position Summary: Provide best-in-class customer service to both internal and external customers through a holistic understanding of the customers’ needs and interests and by using their extensive knowledge and experience to identify and implement customer-focused solutions to improve client resu ...

Finance Officer

Position Overview The Finance Officer manages cash flow, monitors accounts payable, oversees procurement, and handles invoice management. They will also support financial reporting, record transactions, and liaise with banks. Key Responsibilities Cash Flow Management ...

Patient Service Coordinator

Position Summary: The position involves reviewing scheduled studies, ensuring proper scheduling based on referrals, verifying paperwork, completing insurance processes, confirming clinical documentation, coordinating with staff, assisting with patient communications, and performing other necessary ...

Tier 1 Desktop Support: Windows/Mac & Onboarding

An established IT support company seeks a Tier 1 Desktop Support Technician in Cebu City, Philippines. The role involves responding to IT support tickets, troubleshooting hardware and software issues, and assisting users with common applications. The ideal candidate has at least one year of experience in IT supp ...

Patient Services Coordinator – Scheduling & Insurance

A healthcare services provider is looking for a Patient Service Coordinator in Cebu City, Philippines. This role requires at least one year of experience in a similar position. Responsibilities include reviewing scheduled studies, verifying paperwork, confirming documentation, and coordinating with staff. The id ...

Revenue Enablement Lead

A technology solutions firm is looking for a Commercial Enablement Manager to enhance revenue effectiveness across teams. This role involves developing impactful sales content, enabling new product launches, and conducting market analysis to drive strategic initiatives. The ideal candidate has over 5 years in sa ...

Team Leader: Coaching, Performance & Growth

A customer service management company in Cebu City is seeking a Team Leader to manage a team of 10-15 agents. The successful candidate will oversee performance management, provide coaching and mentoring, and ensure alignment with company standards and values. Key responsibilities include motivating agents, analy ...

Senior AI Platform Delivery Lead

A leading technology company in Cebu City is seeking a Senior Project Manager with AI experience to lead the delivery of a multi-module B2B SaaS AI platform. Responsibilities include managing end-to-end delivery, building project roadmaps, and overseeing stakeholder communication. Ideal candidates will have over ...

Desktop Support Technician Tier 1

Position Summary The Tier 1 Desktop Support Technician will be the first point of contact for IT support, providing technical assistance to end-users across the company. This role involves troubleshooting hardware, software, and network issues, setting up new devices, and ensuring excellen ...

Sr. Project Manager (AI Platform)

Job Description — Senior Project Manager (AI Platform) Position Overview We are looking for a Senior Project Manager with AI experience to lead delivery of a multi-module B2B SaaS Agentic AI Platform . This role ensures predictable execution across AI products, coordinate ...

Patient Success Advocate – Prescription Processing

A leading support services company located in Cebu City is seeking a Patient Support Specialist. In this role, you will facilitate the success of prescriptions as they navigate through the system, providing support and resolving issues via various communication channels. Ideal candidates should have a passion fo ...

Patient Support Specialist

Position Summary: As a Patient Support Specialist you will be responsible for the success of each and every prescription as it moves through our system, from the original prescription to refill. Role and Responsibilities: Handle redundant tasks; Resolving inbound ...

Customer Service Representative

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests. To succeed in this role, ex ...

Customer Support Representative Non Voice, Healthcare Account

Position Overview: As a Customer Support Representative , you will serve as the first point of contact with customers and must be focused on providing excellent customer experience at all times. CSR will handle all incoming requests on different channels. Primary Responsibilities: < ...

Data Entry

Position Summary: A Product Support Administrator will work collaboratively and closely with its Team Members to support the suite of our products by completing non-clinical tasks including; intaking referrals, processing incoming and outgoing mail, data entry, system and process support. </ ...

Customer Service Analyst

Position Summary: Provide best-in-class customer service to both internal and external customers through a holistic understanding of the customers' needs and interests and by using their extensive knowledge and experience to identify and implement customer-focused solutions to improve client results. T ...

Customer Service Representative

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests. To succeed in this role, e ...

Patient Care Coordinator

Position Summary: As a Patient Care Coordinators, we are responsible for maintaining patient information and coordinating with caregivers and insurance companies. We handle all requests and inquiries for patient information and disperse this information according to federal and state regulations. Ensur ...

Desktop Support Technician Tier 1

Position Summary: The Tier 1 Desktop Support Technician will be the first point of contact for IT support, providing technical assistance to end-users across the company. This role involves troubleshooting hardware, software, and network issues, setting up new devices, and ensuring excellent end-user s ...

Finance Officer

Position Overview:The Finance Officer manages cash flow, monitors accounts payable, oversees procurement, and handles invoice management. They will also support financial reporting, record transactions, and liaise with banks.Key Responsibilities:Cash Flow ManagementAccounts Payable Monitoring ...

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    Helpware Jobs in Philippines Job Search Guide, Trends and Insights