Resolver Jobs in Philippines

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Tier 1 Service Manager

Description Tier 1 Service Manager acts as point of contact (POC) for customers on after sales operational mattersDUTIES AND RESPONSIBILITIESAct as point of contact for Tier 1 customers for after-sales services including technical and billing/care support ...

Service Operations Engineer

Description The Service Operations Engineer – SME (L2 Resolver) provides advanced technical support and subject matter expertise for a primaryproduct or service (, Kafka, Cloud-native platforms, Messaging, or Security solutions), while progressively supporting adjacent orrelated te ...

Service Desk Analyst

What success looks like in this role: Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.Requests handled include support of hardware, software, client and COTS applications as well as ...

Global Print Operations Specialist

The Role Monitor and manage print-related support tickets within the service management system, ensuring accurate categorization, routing and timely resolution.Collaborate closely with the Global Print Operations Manager, vendors and internal resolver groups to maintain high service qu ...

Application Support Analyst

Description Position at Resolver The Application Support Analyst is a hybrid of techie-lover, problem-solver, business-thinker, and customer advocate. This position focuses on customer needs through question/problem diagnoses, issue resolution and communication of technical solutions, all ...

Assoc Tech Svc Desk

What success looks like in this role: •With guidance, performs routine support duties, including: o Assisting with first line user support by guiding users through the necessary steps to restore functionality, o Troubleshooting hardware, software and connectivity issues using remote access tools o ...

Specialist Analyst

Description Position at Resolver As an Enterprise Team Specialist, you will support a highly skilled team of analysts and specialists. Your primary responsibility will be to assist in the delivery of escalated items from the second line, ensuring smooth operations across the Enterprise team. ...

IT Application Support Specialist

About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand product ...

Software Support Coordinator

About the RoleTo provide remote-based technical support (phone/email/remote desktop) to resolve incidents and problems logged by end-user customers, partners, and IT integrators across Canon's software solutions portfolio. Working in accordance with defined service levels and managing sta ...

Incident Management Analyst

We are looking for an Incident Management Analyst who will be responsible for managing the lifecycle of incidents to ensure quick restoration of normal service operations and minimize business impact. The Incident Management Analyst will act as a central point of coordination during incidents, working ...

Incident Management Analyst

We are looking for an Incident Management Analyst who will be responsible for managing the lifecycle of incidents to ensure quick restoration of normal service operations and minimize business impact. The Incident Management Analyst will act as a central point of coordination during incident ...

Application Technical Specialist

**1.Position Summary** The Application Technical Specialist role is responsible for supporting IT Systems used within the business. The role holder will be required to open, track, triage and resolve (where possible) ITSM tickets, effectively manage issue hand off to the relevant second / thir ...

Application Technical Specialist

**1.Position Summary** The Application Technical Specialist role is responsible for supporting IT Systems used within the business. The role holder will be required to open, track, triage and resolve (where possible) ITSM tickets, effectively manage issue hand off to the relevant second / third line sup ...

Compliance Monitoring Officer

What it's about Join our Compliance Monitoring team in Manila and play a pivotal role in shaping a modern, data-driven compliance program. As a Compliance Monitoring Officer, you will be responsible for all second line monitoring activities across all Compliance Risk Areas, including Person ...

Delivery Operations GVPEG 2026

Description Voice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical support in a 24 / 7 environment.Essential Functions/Core ResponsibilitiesPrimary escalation contact for Account Leaders, such as customer complaint root cause & ...

2025 Delivery Operations GVPTP

Description Voice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical support in a 24 / 7 environment.Essential Functions/Core ResponsibilitiesPrimary escalation contact for Account Leaders, such as customer complaint root cause & ...

Application Technical Specialist

1.Position SummaryThe Application Technical Specialist role is responsible for supporting IT Systems used within the business. The role holder will be required to open, track, triage and resolve (where possible) ITSM tickets, effectively manage issue hand off to the relevant second / third line ...

Jefe/a de Sector Comercio

¿Quieres ser parte de un equipo que es como una familia, donde el aprendizaje es constante, y tendrás el apoyo directo de los managers y la oportunidad de marcar la diferencia para los clientes?¡Únete a Brico Depôt!¿Cómo es trabajar en Brico Depôt?Somos una piña: más que un ...

Manager, Service Mangagement Office (B2B AU Telco)

Discover your 100% YOU with MicroSourcing! Position: Manager, Service Management Office (B2B AU Telco) Location: BGC, Taguig Work setup & shift: Onsite | Day shift Be a part of something big at Microsourcing! W ...

Manager, Service Mangagement Office (B2B AU Telco)

Discover your 100% YOU with MicroSourcing! Position: Manager, Service Management Office (B2B AU Telco) Location: BGC, Taguig Work setup & shift: Onsite | Day shift Be a part of s ...

Cross Technology Service Delivery Field Support Engineer (L2) Security Engineer

JOB DESCRIPTION Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place ...

Cross Technology Service Delivery Field Support Engineer (L2) Security Engineer

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can gr ...

Service Operations & Governance Manager (B2B AU Telco)

Discover your 100% YOU with MicroSourcing! Position: Service Operations & Governance Manager (B2B AU Telco) Location: BGC, Taguig Work setup & shift: Onsite | Day shift Be a part of something big at ...

Service Operations & Governance Manager (B2B AU Telco)

Discover your 100% YOU with MicroSourcing! Position: Service Operations & Governance Manager (B2B AU Telco) Location: BGC, Taguig Work setup & shift: Onsite | Day shift Be a part of something big at MicroSourcing! </p ...

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