Philippines Jobs Expertini® - Ai Resume Scoring
Position Summary
:Perform accurate and efficient front-line contact center functions for ecommerce customers. This includes placing or modifying orders, checking order status, processing product exchanges and returns, issuing adjustments/credits and promotions, and recommending/selling and upselling products. This position works within a team structure to provide quality customer care and efficient call/online handling.
Overall Responsibilities:
· Provides order support to customer via phone, chat and email
· Respond to general questions and facilitate problem resolution
· Provide information, product recommendations and complete sales based on identified customer needs
· Recommend products and sell/upsell as appropriate
· Provide complete resolutions to customers through process adherence, including internal/external client documentation
· Recognize when to escalate complaints or scenarios falling outside the support boundaries through established process
· Perform other related duties as required
Job Requirements:
· Knowledge and experience working in order support or with E-commerce environments
· Excitement in the opportunity to work with customers of a worldwide leader in athletics clothing
· Excellent written and verbal communication skills in required language in order to communicate with internal and external stakeholders
· Minimum typing speed of 40 WPM required
· Successfully communicate with customers to gather information and learn about their needs and expectations
· Multitask and manage multiple, simultaneous customer interactions
· Problem solving and troubleshooting skills
· Recognize a sales opportunity and assist a customer to achieve their needs
· Convey information in a manner that is easy to understand and adapt to varied communication styles
· Comfortable in a dynamic and fast-paced environment
· High school diploma or equivalent required
· Intermediate Windows based PC and software knowledge
· Attention to detail
· Customer Centricity
Physical Demands & Work Environment:
While performing the duties of this job the employee requires mobility, the ability to distinguish letters, numbers and symbols as well as hand/eye coordination. The employee regularly sits for long periods of time. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee regularly uses office equipment. Employee will regularly use a computer for extended periods of time. The employee must occasionally lift and/or move up to 10 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All of the above job duties may be changed/modified/deleted at any time by the Company; any other job duties may be assigned as needed.
Standard General Security Roles and Responsibilities
· Understand and adhere to policies, guidelines and procedures pertaining to ethics and compliance, and to the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role. Fully comply with all provisions of the Company Code of Conduct, Acceptable Use Policy and Confidentiality Agreement.
· Protect company assets, systems, proprietary and confidential information in accordance with Confidentiality policy and Corporate Information Security Policies and Procedure
· Proactively report actual or suspected ethics and compliance violations, vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company’s Incident Reporting Process.
· Process personal data, client data and employer business specific data in accordance with customer contracts, company guidelines and federal and state requirements.
Great News! We've discovered an exciting live job opportunity for a Alabang | Order Support | CSR I position in Muntinlupa. This job is currently open for hiring/recruiting by Majorel, exclusively for you at Philippines Jobs Expertini. Feel free to download the job details here.
Explore the current trends for Alabang | Order Support | CSR I jobs in Muntinlupa and Philippines at Expertini. The following graph provides insights into the job market dynamics.
The work culture at Majorel must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Majorel and also by visiting their official website through Google.
The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in Philippines, particularly within Muntinlupa. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to Muntinlupa's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in Muntinlupa, additional details can be found on Muntinlupa Wikipedia.
Yes, we found live job(s) for Majorel in Muntinlupa.
Alabang | Order Support | CSR I jobs are available in Philippines.
Exploring the cost of living in Muntinlupa. At Expertini.Com for Muntinlupa , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
The average salary range for Alabang | Order Support | CSR I in Muntinlupa varies, but the standard pay scale is rated "Standard" in Muntinlupa. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Majorel follow the application process following the "Apply Now" button at Philippines Jobs Expertini and also you can visit Majorel official career page and follow their application process.
Key qualifications for Alabang | Order Support | CSR I typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
You can set up job alerts for Alabang | Order Support | CSR I in Muntinlupa by creating a free job alerts on Philippines Jobs Expertini. Our Ai system will automatically notify you when new job listings matching your criteria become available.
Benefits for Alabang | Order Support | CSR I positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Alabang | Order Support | CSR I on Philippines Jobs Expertini.
To improve your chances of getting hired for Alabang | Order Support | CSR I, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that Philippines Jobs Expertini has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.
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