Join to apply for the VIRTUAL PHARMACIST role at Outsource Accelerator
The Virtual Pharmacist will be responsible for verifying the accuracy of medications packed into dose-ready sachets, cross-checking AI-identified medications against prescriptions, and flagging any discrepancies.
Key Responsibilities:
- Use AI-driven tools to verify the accuracy of medications packed into dose-ready sachets.
- Cross-check AI-identified medications against prescriptions to ensure correct dosage and format.
- Flagging where there is a missing or duplicate tablet or debris to be removed
- Highlight patients who have missing data so they can be redone (black screens)
- Provide feedback on AI performance to improve accuracy and reliability.
Claims Review & Submission:
- Review insurance/ government claims prior to submission to ensure accuracy and compliance with payer requirements.
- Verify patient eligibility for financial assistance programs and document submitted to support claim
- Check all paperwork for completeness and resolve discrepancies in documentation.
- Collaborate with the billing team to streamline claims submission processes.
General Duties:
- Facilitate the migration of data from external systems into our dispensing systems during the onboarding of new hospitals and nursing homes
- Validate and reconcile data to ensure accuracy and completeness.
- Collaborate with onboarding teams to ensure a seamless integration process including phone communication through VOIP.
- Process monthly orders for current clients by reviewing the order placed and entering the order into the dispensing system
Customer Queries:
- Respond to first line customer queries from nursing home and hospitals, confirming order receipt and expected delivery time.
Qualifications:
- Active pharmacist license (state or national, as applicable).
- 2+ years of experience in pharmacy operations, claims management, or clinical pharmacy.
- Familiarity with insurance claims, financial aid programs, and medication therapy management.
- Strong understanding of pharmacology, medication identification, and healthcare compliance.
- Proficiency with technology, including AI tools and claims management systems.
- Exceptional attention to detail and analytical skills.
Preferred Skills:
- Experience with medication packaging systems such as sachets or blister packs.
- Knowledge of AI applications in healthcare or pharmacy operations.
- Background in patient financial assistance programs or insurance processes.
Working Conditions:
- Work Schedule: 3:00PM-12:00AM (may change depends on business needs)
- Work Arrangement: Remote
Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO).
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