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Healthcare Team Leader: Coaching, KPIs & Training
Firstsource in Taguig is seeking a supervisor for their healthcare campaign. The role requires handling escalations, monitoring performance, and coaching the team. Candidates should have 1-2 years of supervisory experience, be skilled in MS Office, especially Excel, and possess good communication and mentoring a ...
BI & Workforce Analytics Specialist
Firstsource in Taguig, Metro Manila, is hiring for a role focused on generating and publishing daily dashboards. The role involves developing standard reports, ensuring data accuracy from Business Intelligence systems, and interacting with clients. A strong background in MS Excel and effective communication skil ...
Strategic Talent Acquisition Lead
Firstsource is seeking a Talent Acquisition Specialist in the Philippines to support recruiting top-tier talent efficiently while championing diverse hiring practices. The role involves building talent pipelines, collaborating with hiring managers, tracking recruitment metrics, and analyzing data for effective s ...
Remote Data Collector for Barcoded Cards & Passes
Firstsource is hiring freelance contributors from the Philippines and worldwide to capture and submit photos and screenshots of expired loyalty cards, event tickets, gift cards, and coupons with barcodes. This is a remote, flexible, task-based opportunity where contributors are paid per accepted asset. The posit ...
Bilingual Quality Auditor (Spanish/English) Healthcare
Firstsource is seeking a detail-oriented Quality Auditor based in Metro Manila, Philippines. The role involves auditing and ensuring the quality of service interactions in Spanish and English, providing feedback, and collaborating with teams to enhance service delivery. Ideal candidates should possess a bachelor ...
Bilingual Healthcare QA Auditor (Spanish/English)
Firstsource is hiring a detail-oriented and bilingual (Spanish-English) Quality Auditor in Taguig, Philippines. This role involves auditing interactions to ensure quality and compliance with healthcare standards. Key responsibilities include providing feedback, tracking quality metrics, and participating in proc ...
B2B Account Manager Growth & Retention
Firstsource is looking for an Account Manager in Taguig, Philippines. The role focuses on managing and growing small to mid-value customer accounts through effective sales strategies and relationship management. Responsibilities include developing account plans, responding to client needs, and driving portfolio ...
Assistant Manager Talent Acquisition
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deep ...
Assistant Manager Talent Acquisition
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficien ...
Assistant Manager Talent Acquisition
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased effici ...
Assistant Manager Talent Acquisition
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased effici ...
Assistant Manager Talent Acquisition
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased effici ...
Assistant Manager Talent Acquisition
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deep ...
Bilingual Customer Service Representative Spanish
RMIS: Customer Support o Representatives help users who are experiencing difficulties during the registration process, ensuring a smooth and hassle-free onboarding experience. When loads are pending and require urgent attention, customer support prioritizes these cases and initiates ...
Spanish Bilingual Senior Patient Provider
Work Brief This role supports healthcare providers and provider offices by managing inbound communications through the Patient Contact Center. The associate serves as a primary point of contact for provider-related inquiries, including appointment coordination, patient access concerns, referral ...
Workforce Management Specialist
Role & Responsibilities: Generate Daily dashboard and publish for user. Develop and /or update standard reports. Develop database warehouse. Ensure accuracy and completeness of data generated from Business Intelligence System (BI), MIS and GIS. MIS rel ...
Spanish Quality Auditor Healthcare
Job Summary: We are seeking a detail-oriented and bilingual (Spanish-English) Quality Auditor to join our healthcare support team. The Quality Auditor will be responsible for evaluating and ensuring the quality of service interactions (calls, chats, emails) delivered by our healthcare s ...
Business to Business Sales Executive
The primary focus of this role is to effectively manage, retain, and grow a portfolio of small to mid‑value customer accounts through a scalable, sales and engagement model. The role is accountable for driving sustainable sales, revenue growth and customer satisfaction across a high‑volume ...
Team Leader Revenue Cycle Management
Role Description: The Team Lead for the Revenue Cycle is responsible to assist department Manager in supervising on-site employees, whether they are located in a hospital or office. This role involves assisting the Department Manager in various responsibilities, including assessing the performance ...
Overview Reporting to the Associate Director , the Sr. Manager – Quality Cap dev is responsible for implementation and delivery of Strategic quality framework that supports consistent delivery of client metrics & value to business. Responsible to plan and delivery training to New H ...
Revenue Cycle Team Lead & Operations Coach
A healthcare services company is looking for a Team Lead for the Revenue Cycle in Taguig, Philippines. This role involves supervising and mentoring employees in various departments and ensuring the quality of operations in medical claims billing. Candidates should have a Bachelor's degree and experience in patie ...
Leads a team of 12-20 customer service associates and motivates them to achieve the team’ SLA. Consistently achieves all KPI's and SLA's set by the clients with strict adherence to Quality parameters. of customer service associates to ensure prompt, courteous and accurate response to custom ...
We are seeking a detail-oriented and bilingual (Spanish-English) Quality Auditor to join our healthcare support team. The Quality Auditor will be responsible for evaluating and ensuring the quality of service interactions (calls, chats, emails) delivered by our healthcare support representatives. T ...
Senior Workforce Management Analyst
Overview The Real-Time Analyst is responsible for monitoring and analyzing real-time performance metrics, ensuring adherence to service level agreements (SLAs) and optimizing workforce management in a fast-paced environment. The role involves tracking call volumes, agent availability, and other op ...
Key Performance Indicators Handles any escalations that an associate is unable to handle, solves process related queries and handles grievances. Listens to calls and coaches the team to enhance performance. Monitors the calls/chat taken by the associates and provides them feedback ...
Job Title: Quality Assurance Manager – Healthcare Location: Cebu, Philippines Qualifications: College graduate (required) Requirements / Skills: Solid knowledge of the healthcare domain Strong understanding ...
Workforce Management Specialist
Generate Daily dashboard and publish for user. Develop and /or update standard reports. Develop database warehouse. Ensure accuracy and completeness of data generated from Business Intelligence System (BI), MIS and GIS. MIS related issues on behalf of Business Analytics & BI ...
Director of Operations – Patient Contact Center / Provider Healthcare (Philippines) Purpose of the Role Reporting to the Assistant Vice President / Senior Leadership, the Director of Operations – Patient Contact Center (Provider Healthcare) is accountable for leading large-scale contact ...
Spanish Quality Auditor Healthcare
We are seeking a detail-oriented and bilingual (Spanish-English) Quality Auditor to join our healthcare support team. The Quality Auditor will be responsible for evaluating and ensuring the quality of service interactions (calls, chats, emails) delivered by our healthcare support representatives. T ...
Data Collector – Expired Tickets & Barcodes
Walkers required to collect Images of membership/loyalty cards, event tickets, gift cards, coupons, and related passes/cards. Task/Activity Details To collect pictures of expired event tickets, movie tickets, passes, etc. which have QR code or Barcode. Collect images 20 unique exp ...
Business to Business Sales Executive
Job Overview The primary focus of this role is to effectively manage, retain, and grow a portfolio of small to mid‑value customer accounts through a scalable, sales and engagement model. The role is accountable for driving sustainable sales, revenue growth and customer satisfaction across ...
Workforce Management Specialist
Role & Responsibilities: Generate Daily dashboard and publish for user. Develop and /or update standard reports. Develop database warehouse. Ensure accuracy and completeness of data generated from Business Intelligence System (BI), MIS and GIS. MI ...
Bilingual Customer Service Representative Spanish
RMIS: Customer Support o Representatives help users who are experiencing difficulties during the registration process, ensuring a smooth and hassle-free onboarding experience. When loads are pending and require urgent attention, customer support prioritizes these cases and initiates ...
Bilingual Customer Service Representative Spanish
RMIS: Customer Support o Representatives help users who are experiencing difficulties during the registration process, ensuring a smooth and hassle-free onboarding experience. When loads are pending and require urgent attention, customer support prioritizes these cases and initiates ...
Spanish Bilingual Senior Patient Provider
Work Brief This role supports healthcare providers and provider offices by managing inbound communications through the Patient Contact Center. The associate serves as a primary point of contact for provider-related inquiries, including appointment coordination, patient access concerns ...
Spanish Bilingual Senior Patient Provider
Work Brief This role supports healthcare providers and provider offices by managing inbound communications through the Patient Contact Center. The associate serves as a primary point of contact for provider-related inquiries, including appointment coordination, patient access concerns ...
Spanish Quality Auditor Healthcare
Job Summary: We are seeking a detail-oriented and bilingual (Spanish-English) Quality Auditor to join our healthcare support team. The Quality Auditor will be responsible for evaluating and ensuring the quality of service interactions (calls, chats, emails) delivered ...
Spanish Quality Auditor Healthcare
Job Summary: We are seeking a detail-oriented and bilingual (Spanish-English) Quality Auditor to join our healthcare support team. The Quality Auditor will be responsible for evaluating and ensuring the quality of service interactions (calls, chats, emails) delivered ...
Workforce Management Specialist
Role & Responsibilities: Generate Daily dashboard and publish for user. Develop and /or update standard reports. Develop database warehouse. Ensure accuracy and completeness of data generated from Business Intelligence System (BI),MIS and GIS. MIS rela ...
Bilingual Customer Service Representative Spanish
RMIS: Customer Supporto Representatives help users who are experiencing difficulties during the registration process, ensuring a smooth and hassle-free onboarding experience. When loads are pending and require urgent attention, customer support prioritizes these cases and initiates ou ...
Business to Business Sales Executive
The primary focus of this role is to effectively manage, retain, and grow a portfolio of small to mid‑value customer accounts through a scalable, sales and engagement model. The role is accountable for driving sustainable sales, revenue growth and customer satisfaction across a high‑volume ...
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Learn More →Firstsource Jobs in Philippines Job Search Guide, Trends and Insights
Real-Time Firstsource Jobs Category Trends (Graphical Representation)
Expertini presents the current leading trends in job categories for Firstsource jobs in Philippines. Our interactive graphical representation below showcases these trends, helping you stay informed about the job market dynamics in Philippines. Evaluate the data to understand the employment landscape and make informed career or hiring decisions.
The first graph uses a vertical bar chart to display the popularity of various job categories for Firstsource jobs in Philippines. Each vertical bar represents a different job category, with the size of the vertical bar indicating the number of jobs available in that category. This visual representation highlights key areas of employment, showing the concentration and distribution of job opportunities across different categories.
Uncover Live Firstsource Job Type Trends (Graphical Representation)
Exploring the employment landscape by delving into the diverse array of job types shaping its economic fabric is an important aspect of your job search. It is one of the keys to navigating a dynamic job market.
The second graph uses a funnel chart to display the trends in various job types for Firstsource jobs in Philippines. Each section of the funnel represents a different job type (full-time, part-time, contract, internship, and remote), providing a clear visual representation of the distribution and popularity of each type within the job market. This allows for easy comparison of the prevalence of different employment types over time, helping to understand the job market dynamics.
Finding the best Firstsource jobs involves using online job portals, networking, and tailoring your resume to highlight relevant skills and experiences. Platforms like Expertini can streamline your job search by providing access to numerous job listings. Launch your Firstsource career in Philippines! Explore 79+ number of available Firstsource jobs exciting opportunities and find your perfect fit. Apply for FREE on Expertini, the leading job board since 15+ years.
Enhance your chances of landing Firstsource jobs by following these effective job search tips. Utilize Philippines Jobs Expertini to find the right job and improve your prospects with features like Resume Scoring and personalized job alerts. Expertini also offers a mobile app for on-the-go job searching and alerts. Additionally, consider these tips:
Determine if a Firstsource career in Philippines aligns with your career goals. Consider factors like job satisfaction, career growth, and work-life balance.
The key industries and job sectors in Philippines are known for their diverse economic landscape, with opportunities in sectors such as technology, healthcare, finance, and more. This can help you focus your job search on sectors with high demand.
The average salary range for your role varies, but the standard pay scale is rated "Standard" for Firstsource within Philippines. Salary levels may vary depending on your industry, experience, and skills, so it's essential to research and negotiate effectively. Knowing the salary expectations can help you negotiate better job offers.
Compare the cost of living in Philippines to other cities in Philippines. Expertini calculates it based on the percentage of earnings to living costs, with an average ranging from 33% to 65% of your monthly income. This comparison can help you make informed decisions about your financial planning and lifestyle. It's also advisable to check with locals before moving to a new town.
There are popular job portals and recruitment agencies active in Philippines. Philippines Jobs Expertini is one of the major portals that can help you find the right job. Expertini.Com can assist you in accessing a wide range of job listings and professional opportunities, in addition to its free CV Builder, Resume Score, and Job Alert tools.
The working professional life in Philippines is rated good within our internally formulated rating system. The working hours, work-life balance, and overall work environment are rated favorably, providing a sense of what to expect as a professional. Insights into the workplace environment, values, and expectations can be well understood by exploring the available job listing opportunities. Understanding the work culture can help you thrive in your professional journey. This knowledge can help you find a workplace that matches your values and work style.
Sign Up for personalized job alerts on Expertini to receive notifications about new Firstsource job openings in Philippines. This ensures you stay updated and can apply promptly to relevant opportunities. We provide customized job alerts, available daily, weekly, and monthly.