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NICE IEX Administrator

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a ...

Senior Engineer, NICE CXone

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The NICE CXone Senior Engineer is responsible for the overall deve ...

NICE IEX Administrator | Data & Automation Lead

A global leader in customer experience management is seeking a knowledgeable NICE IEX Administrator in the Philippines. The ideal candidate will be responsible for administering the NICE IEX platform, troubleshooting system issues, and managing databases to ensure optimal performance. The role requires a Bachelo ...

NICE CXone Engineer & CCaaS Solutions Consultant

A leading customer engagement solutions provider in Metro Manila seeks a NICE CXone Engineer. This hands-on role requires strong skills in NICE CXone software, including design, testing, and delivery. Candidates should have a bachelor's degree in IT or a related field, with experience in ASP.NET, C#, and various ...

NiCE CXone Engineer, Professional Services Consultant

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The NICE CXone Engineer is responsible for the overall development ...

NICE CXone IVR Engineer — Studio & Integrations

A leading analytics firm in Manila seeks a skilled Contact Center Engineer to design, build, and maintain NICE CXone call flows. You will develop IVR solutions, integrate external systems, and ensure reliable customer interactions across voice and digital channels. Candidates should have a Bachelor's in IT, 2-3 ...

Professional Services, Senior Engineer NICE CXone

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.The NICE CXone Professional Services Senior Engineer is responsible for the overa ...

NiCE CXone Engineer, Professional Services Consultant

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.The NICE CXone Engineer is responsible for the overall development, testing and d ...

Senior NICE CXone Engineer: IVR & Studio Automation

A global information solutions provider based in Manila is seeking an experienced Sr. Contact Center Engineer specializing in NICE CXone. Responsibilities include designing, developing, and maintaining contact center call flows, implementing IVR solutions, and troubleshooting issues. The ideal candidate has 3-5 ...

NICE CXone Engineer II — Contact Center Platform Specialist

A leading customer experience company in Metro Manila is seeking a NICE CXone Engineer. The successful candidate will manage Contact Center Software, assist with CCaaS implementation, and work closely with call center management. The ideal candidate has 3 to 5 years of experience in CCaaS platforms, strong techn ...

Technical Account Manager (Customer Success Manager)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, wh ...

Technical Account & Customer Success Leader

A global technology company seeks a Technical Account Manager in the Philippines. The role involves driving client success, resolving complex technical challenges, and fostering relationships with key clients. Applicants should have a Bachelor's degree in Computer Science or a related field and at least 5 years ...

Senior Cloud Operations Engineer, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. We are ...

AI CX Solutions Engineer — Hybrid Remote, Client Facing

A leading global technology company is seeking a Professional Services Engineer to deliver specialized expertise and solutions for AI-driven applications. The role involves engaging with clients, configuring and optimizing solutions, and requires a Bachelor's degree along with significant experience in technolog ...

Senior Data Engineer

Overview At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within y ...

Senior Business Applications Analyst

Overview The Senior Business Analyst is responsible for leading the analysis, definition, and delivery of complex business and system requirements for strategic initiatives. This role partners with business stakeholders, product owners, project managers, and technical teams to ensure solutions ar ...

Senior Business Analyst Strategic, Hybrid IT/BA Leader

A global technology company is seeking a Senior Business Analyst in Manila. This role involves leading the analysis and documentation of business requirements, collaborating with cross-functional teams, and enhancing process efficiency. The ideal candidate will have a Bachelor's degree, 4-7 years of experience i ...

Professional Services Engineer, CX

Role Overview At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire wit ...

AI & Bot Solutions Engineer for Customer Experience

A leading global technology company is seeking a Professional Services Engineer to deliver specialized expertise in implementing AI-driven applications for enterprise contact centers. The role involves configuring and optimizing NICE solutions, managing projects, and consulting with clients to understand their n ...

Global Director, Customer Success & Retention

A leading global tech company in Manila seeks a Director of Customer Success to lead a hybrid team and enhance customer relationships. This role focuses on developing retention strategies, coaching teams, and collaborating with various departments to ensure customer satisfaction. Candidates should have extensive ...

Cloud SQL Server Engineer 24x7 Performance & Security

A leading technology company seeks a Cloud Database Engineer in Manila. The role involves ensuring SQL Server database performance and availability, configuring and maintaining databases, and providing 24x7 support. The ideal candidate will have a Bachelor’s degree in Computer Science or related field and at lea ...

Senior Cloud Network Engineer, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, wh ...

Lead DevOps Engineer — CI/CD & Automation Leader

A global technology company in Manila is seeking a seasoned DevOps Engineer to lead the strategy and design of CI/CD pipelines. This role entails driving best practices in automation and collaborating with teams across the globe. Ideal candidates should have over 5 years of experience in Git-based source control ...

Associate Cloud Database Engineer

Cloud Database Engineer The Cloud Database Engineer will ensure SQL Server database performance and availability in a 24x7 environment. Responsibilities Install, configure, upgrade, monitor, maintain and manage multiple SQL Server databases. Perform database and ...

Senior DevOps Engineer, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, wh ...

Hybrid Technical Account Manager: Trusted Advisor

A global technology company seeks a Technical Account Manager in Manila to resolve complex issues and build trusted relationships with key clients. The ideal candidate will have a Bachelor's degree in Computer Science and at least 5 years of experience in a technical role, alongside strong problem-solving and co ...

Lead DevOps Engineer, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, wh ...

Cloud Database Engineer

So, what’s the role all about? The Cloud Database Engineer will ensure SQL Server database performance and availability in a 24x7 environment. How will you make an impact? Install, configure, upgrade, monitor, maintain and manage multiple SQL Server databases. Pe ...

Technical Account Manager

About the Role Our Technical Account Managers are seasoned account management and technical resolution professionals at the top of their field. They are unified in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsibl ...

Cloud Database Engineer — 24/7 SQL Server Specialist

A leading technology company in Manila is seeking a Cloud Database Engineer to manage SQL Server databases ensuring performance and availability. Responsibilities include installation, configuration, and maintenance of databases, as well as performing tuning and implementing security measures. Candidates should ...

Senior Cloud Network Engineer Hybrid, Remote Ready

A leading global technology company is seeking a Senior Cloud Network Engineer to design and maintain their cloud architecture and security. This role requires extensive knowledge in cloud technologies, such as AWS and Azure, along with significant networking expertise. Responsibilities include acting as an inte ...

Senior Data Engineer BI & Data Warehouse (Snowflake)

A global software solutions provider is seeking a skilled Sr. Data Engineer located in the Philippines. The successful candidate will design and maintain models for the BI platform, requiring expertise in SQL and experience with Snowflake. Responsibilities include defining data requirements, aggregating large da ...

Professional Services Engineer, CX

Overview At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within yo ...

DevOps Engineer, CX

Role Overview This role is under the Build and Deploy team and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. You will collaborate with engineers across the globe in a supportive, team-orient ...

Senior Client Services Project Manager

Senior Client Services Project Manager, CX At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career oppo ...

Cloud SRE & Observability Engineer

A leading tech company in Metro Manila is seeking a Site Reliability Engineer to manage observability tools and collaborate with teams to enhance monitoring capabilities. The candidate should possess a broad understanding of observability tools like Prometheus and Grafana, strong scripting skills, and excellent ...

Senior SaaS Client Delivery Lead — Hybrid (Remote)

A leading global company is looking for a Senior Client Services Project Manager in Metro Manila, Philippines. The ideal candidate will have over 5 years of experience in deploying SaaS solutions and must possess project management accreditation (PMP, Prince2, AgilePM). In this role, you will lead client-facing ...

DevOps Engineer: CI/CD & Automation Enthusiast

A leading technology company in Metro Manila seeks a DevOps Engineer to design and maintain CI/CD pipelines. You will coordinate release activities with engineering teams globally and improve DevOps processes. Required qualifications include 2+ years with Git and experience with Python, Jenkins, and Docker. The ...

Proactive AI Solutions Engineer

A global technology solutions provider seeks a Proactive AI expert in Manila. In this role, you will implement MPower Proactive AI Agents and support clients by providing high-quality automation, analysis, and technical support. Candidates should have over 3 years of experience in software implementation and tec ...

Director, Customer Success

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, wh ...

Professional Services Engineer

What’s the role all about? As a rapidly growing business, we are building a professional services team here in Manila. In this new role, you will become a Proactive AI expert and advocate, delivering high-quality implementations, analysis, support, and many more to clients across the globe. <p ...

Lead Professional Services Engineer Customer Success

Lead Professional Services Engineer - Customer Success At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate care ...

DataOps Engineer — Release, Observability & Automation

NICE is looking for an experienced DataOps professional based in Metro Manila, Philippines. This role involves coordinating and executing release activities, managing pipelines, and ensuring efficient data infrastructure operations. Candidates should have over 3 years of relevant experience, particularly with Sn ...

Hybrid Cloud & Virtualization Engineer

NICE in Metro Manila is looking for a Cloud Systems Engineer to manage and maintain production systems, virtualization, and Public Cloud environments. The role involves deploying Windows Server 2019 and optimizing server performance. Ideal candidates should have a Bachelor's degree in Computer Science and releva ...

Hybrid Enterprise Technical Account Manager — ROI & Success

A leading technology firm in the Philippines is seeking a Senior Technical Account Manager to enhance customer relationships and drive business success. This role requires extensive experience in customer account management and technical expertise, ensuring seamless contract fulfillment and ongoing customer educ ...

Senior Technical Account Manager

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, wh ...

Senior Enterprise Tech Account Manager

A leading technology solutions company in Metro Manila is seeking a Senior Technical Account Manager. In this role, you'll be the primary contact for enterprise accounts, focusing on customer satisfaction and technical resolution. Ideal candidates will have over 10 years of experience in account management and e ...

Senior Technical Account Manager

So, what’s the role all about? The Senior Technical Account Manager is an expert in account management, program/project management, and technical resolution, excelling at the highest levels in the field. This role is integral to exceeding customer expectations, enhancing processes and technology, ...

Senior Enterprise Technical Account Manager (Remote)

A leading technology firm in the Philippines is seeking a Senior Technical Account Manager to oversee enterprise accounts and drive customer success. This role involves collaborating with sales teams, resolving technical challenges, and maintaining relationships at all organizational levels. Ideal candidates wil ...

Senior Technical Account Manager

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. What’s ...

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