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Urgent! Network Operations Center Engineer Job Opening In Pasig City – Now Hiring Asiatel Outsourcing

Network Operations Center Engineer



Job description

As a 
NOC Engineer
, you will play a crucial role in maintaining the integrity and performance of the client's international network.

This position is suited for professionals with extensive experience in VoIP, SBCs, and carrier-grade environments who are ready to step into a technically demanding and fast-paced role.

Job Key Responsibilities:

  • Monitor and support live traffic across voice, SMS, FoIP, and SIP trunking services.

  • Respond to and manage Tier 1 tickets and escalate as necessary while maintaining SLA standards.

  • Configure and update routing on softswitches and SBCs based on traffic analysis and partner interconnects.

  • Perform interconnection setup and testing with new global carrier partners.

  • Analyze call traffic trends and proactively identify potential network issues or quality concerns.

  • Coordinate with internal teams and international NOCs to ensure seamless resolution of issues.

  • Support internal service requests and provide technical assistance to Account Managers.

  • Conduct route testing and validation for new services such as DID, UIFN, ITFS, etc.

  • Participate in documenting incidents, operational procedures, and network configurations.

  • Handle other network-related tasks as assigned by the management or client.

Job Qualifications

  • Bachelor's degree or diploma in Electronics, Computer, Telecommunications Engineering, or related fields.

  • At least 
    3 years of experience
     in VoIP operations, telecom carrier environments, or NOC support roles.

  • Strong understanding of 
    SIP, RTP, softswitch operations, and SBC configurations
    .

  • Familiarity with traffic monitoring and diagnostic tools (e.g., Wireshark, Cacti, Zabbix).

  • Strong communication and coordination skills; fluent in written and spoken English.

  • Detail-oriented with a strong sense of ownership and accountability.

  • Ability to work both independently and as part of a global technical support team.

  • Willing to work 
    onsite
     in Ortigas Center, Pasig on a 
    rotating shift schedule
    .

  • Knowledge of telecom infrastructure, SS7, or interconnect provisioning is a plus.


Required Skill Profession

Other General



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